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WEBHOOK
deal.lost
{
  "event": {
    "id": "<string>",
    "type": "<unknown>",
    "api_version": "2025-09",
    "created_at": "2023-11-07T05:31:56Z",
    "data": {
      "deal": {
        "id": "<string>",
        "name": "<string>",
        "created_at": "2023-11-07T05:31:56Z",
        "updated_at": "2023-11-07T05:31:56Z",
        "value_estimate": "<string>",
        "status": "open",
        "lost_reason": "accessibility_concern",
        "site": {
          "id": "<string>",
          "name": "<string>",
          "description": "<string>",
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z",
          "phone": "<string>",
          "opened_at": "2023-11-07T05:31:56Z",
          "directions": {
            "google_maps_url": "<string>"
          },
          "images": {
            "default": {
              "original": "<string>",
              "small": "<string>",
              "medium": "<string>",
              "large": "<string>"
            }
          },
          "access_hours": {
            "monday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "tuesday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "wednesday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "thursday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "friday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "saturday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            },
            "sunday": {
              "status": "set_hours",
              "open": "<string>",
              "close": "<string>"
            }
          },
          "address": {
            "line_1": "<string>",
            "line_2": "<string>",
            "city": "<string>",
            "postal_code": "<string>"
          }
        },
        "contact": {
          "id": "<string>",
          "address": "<unknown>",
          "email": "jsmith@example.com",
          "full_name": "<string>",
          "marketing_source": "used_before",
          "phone_number": "<string>",
          "source": "pre_open",
          "tax_id": "<string>",
          "company_registration_number": "<string>",
          "type": "domestic",
          "use_case": "business_needs",
          "metadata": {},
          "stripe_customer_id": "<string>",
          "tenancies_count": 123,
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z"
        },
        "starts_at": "2023-11-07T05:31:56Z",
        "assignee": {
          "id": "<string>",
          "name": "<string>",
          "email": "jsmith@example.com",
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z"
        },
        "creator": {
          "id": "<string>",
          "name": "<string>",
          "email": "jsmith@example.com",
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z"
        },
        "stage": {
          "id": "<string>",
          "name": "<string>",
          "position": 123,
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z"
        },
        "line_items": [
          {
            "id": "<string>",
            "item": {
              "id": "<string>",
              "name": "<string>",
              "status": "bookable",
              "slug": "<string>",
              "size_description": "<string>",
              "selling_points": [
                "<string>"
              ],
              "stripe_product_id": "<string>",
              "require_insurance_coverage": true,
              "require_security_deposit": true,
              "promotion": {
                "type": "<unknown>",
                "id": "<string>",
                "percent": 123,
                "name": "<string>",
                "code": "<string>",
                "title": "<string>",
                "public": true,
                "max_redemptions": 123,
                "duration": "once",
                "billing_period": "monthly",
                "months": 123,
                "auto_apply_to": {
                  "unit_types": true,
                  "protections": true,
                  "products": true,
                  "subscriptions": true
                },
                "created_at": "2023-11-07T05:31:56Z",
                "updated_at": "2023-11-07T05:31:56Z"
              },
              "site": {
                "id": "<string>",
                "name": "<string>",
                "description": "<string>",
                "created_at": "2023-11-07T05:31:56Z",
                "updated_at": "2023-11-07T05:31:56Z",
                "phone": "<string>",
                "opened_at": "2023-11-07T05:31:56Z",
                "directions": {
                  "google_maps_url": "<string>"
                },
                "images": {
                  "default": {
                    "original": "<string>",
                    "small": "<string>",
                    "medium": "<string>",
                    "large": "<string>"
                  }
                },
                "access_hours": {
                  "monday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "tuesday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "wednesday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "thursday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "friday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "saturday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  },
                  "sunday": {
                    "status": "set_hours",
                    "open": "<string>",
                    "close": "<string>"
                  }
                },
                "address": {
                  "line_1": "<string>",
                  "line_2": "<string>",
                  "city": "<string>",
                  "postal_code": "<string>"
                }
              },
              "dynamic_pricing": true,
              "dimensions": {
                "length": 123,
                "width": 123,
                "height": 123,
                "measurement_unit": "ft"
              },
              "security_deposit": {
                "amount": 123,
                "currency": "AED",
                "formatted": "<string>"
              },
              "images": {
                "default": {
                  "original": "<string>",
                  "small": "<string>",
                  "medium": "<string>",
                  "large": "<string>"
                }
              },
              "created_at": "2023-11-07T05:31:56Z",
              "updated_at": "2023-11-07T05:31:56Z",
              "prices": [
                {
                  "price": {
                    "amount": 123,
                    "currency": "AED",
                    "formatted": "<string>"
                  },
                  "billing_period": "monthly",
                  "stripe_price_id": "<string>"
                }
              ],
              "_links": {}
            },
            "quantity": 123,
            "type": "protection"
          }
        ]
      }
    },
    "meta": {
      "curies": "<unknown>"
    }
  }
}

Body

application/json

Deal Lost Webhook Body

event
object

Response

Return a 2XX (200, 201, ...) status to indicate that the data was received successfully.